At AXIA, we offer various payment methods to provide you with flexibility and convenience. Please review the following transaction policy to understand the payment options available:

1. Payment Methods:

We accept payments through the following methods:

a. Cash on Delivery (COD): We offer a Cash on Delivery option where you can pay in cash when your order is delivered (for any tangible products like books).

b. Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, and American Express for any bulk purchase. In such case we send payment link to customers email ID as they can pay at the web link provided by Axia.

b. Digital Payment Platforms: We accept digital wallet & payment platforms Bkash,

2. Secure Payment Processing:

We prioritize the security of your payment information. All online transactions are processed through secure and encrypted channels. Your credit card information is not stored on our servers. We on-boarded Pay Station and Bkash as Payment Gateways.

3. Payment Confirmation:

After a successful online payment, you will receive an email or sms confirmation with the details of your order.

4. Cash on Delivery (COD):

If you choose the Cash on Delivery option, please have the exact order amount ready in cash. Our delivery personnel will collect the payment when delivering your order.

5. Order Confirmation:

Your order will be confirmed once the order is placed in the website and you receive sms from the system.

6. Payment Disputes:

If you have any payment disputes or concerns, please contact our customer support team at info@axiabooks.com or call +88 01841 658802. We will investigate and address your concerns promptly.

7. Currency:

All transactions are processed in BDT.

8. Refund and Cancellation:

Please refer to our Refund Policy page.

9. Policy Updates:

We reserve the right to update our transaction policy to improve customer service and align with industry standards. Any updates will be posted on our website.

Thank you for choosing AXIA. If you have any questions or require further assistance regarding payment methods, please do not hesitate to reach out to our customer support team.